Our Staff

Office Mascot


Red welcomes you! He rules the roost at The Clinics, spending his days meeting and greeting new patients and his fan club of dear friends. He rises from his bed, to greet you, and everyone; while getting a pat on his head and offering his doggy smile and hello to all who come thru the door.




Donald Regan, Ph.D. Audiologist

Dr. Regan holds the highest degree available for audiology. He has a Ph.D. in Audiology and is licensed by the State of California Board of Medical Examiners for Audiologists, Speech-Language Pathologists and Hearing Aid Dispensers. He is also is certified by the American Speech-Language Hearing Association (CCC-A).

Dr. Regan’s work since the 80s in professional clinical practice, and as an Educator, Teacher, Professor, Researcher allows him to be highly experienced in all aspects of both basic and advanced Audiological test procedures for adults and children; hearing instrument fittings and aural rehabilitative counseling for adults and children, and newborn hearing screenings.

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Carmen Enciso, Office Manager

For 24 years, Carmen has been handling The Clinics daily traffic, as Chief-in-Charge to include: Business and Office Manager, front desk responsibilities, personnel management, and all insurance and billing duties.  Carmen is bilingual, bi-literate and bicultural in Spanish and English.

Chances are, if you’ve called or visited The Clinics with questions, concerns, or service needs, Carmen is the first one you’ve talked with.  Every day, in every way she enthusiastically, competently, and confidently provides our patients with necessary and helpful information, as well direction and advice regarding their insurance coverages, hearing instruments and any other issue, as she diligently strives to fulfill our mandate to make our Family of Patients comfortable, satisfied and successful.



Michelle Reed, Front Office/Transcriptionist

Michelle is our welcoming Front Desk Receptionist.  In addition to her beautiful warm smile, and patient considerate manners, she brings with her many years of personal caring “people for people experience“.
Her friendly personality, diligent work ethic, and ever charming smile make Michelle a most wonderful and necessary asset for us, and our family of Patients.  We are very pleased to have her as yet another crucial, helpful, and knowledgeable part of our Office Family.
When you call or come in … she is likely the first and last person you will meet, and say Thank You to during your visit.
Please, be sure to let her know, how we all did for you, and if you want additional help, please let her and all of us know.  We are just a short phone call away, and Michelle, as all of us … are here to make things better for you … and our local Community.





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Care Credit Financing

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I was born deaf and 8 weeks ago I received a hearing implant. This is the video of them turning it on and me hearing myself for the first time 🙂

The Hearing Clinic Arroyo Grande via Hard of hearing/Deaf people need more help and support.

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